ME! You are choosing TPPT because I will personally be your pet’s Ground Manny for the duration of their trip.  My wife and I have two dogs, Angie and Luca.  They are not just our pets, they are FAMILY!  I understand how important your pet(s) are to you!  MY goal is to provide your pet with the fastest, safest, and least stressful transport to and from each location  While your pet is in MY care, I will treat your pet with the same love and attention as if they were my own!  MY mission is “Safely delivering smiles one pet at a time!”

Ground Manny is a concierge service offering door-to-door, same-day pet transportation within a 250-mile radius of Boca Raton.  Why is TPPT different than other transport services?  We ONLY provide SOLO rides or rides for multiple pets within the same household.  Your pet(s) will receive my undivided care and attention throughout the duration of our trip.  I regularly stop every two hours for potty and water breaks.  You may find other ground transportation alternatives such as shared rides.  Although these alternatives may be more cost-effective, it does have cons such as a higher stress environment for your pet and extremely long transport times.

I offer GPS tracking through Life360 and also provide text messaging and photo updates during transport (when not driving), so you know your pet is comfortable and safe!  We also fully sanitize our vehicle, crates, harnesses, blankets, and food/water bowls before and after each transport.

****Special accommodations will be made for puppies under 4 months old who have not been completely vaccinated and may be susceptible to Parvo or other diseases transmitted through ground contact

We welcome dogs, cats, birds, rabbits, and reptiles (excluding snakes) up to 120lbs.  We will transport aggressive pets for an additional charge.  Please complete the Pet Transport Questionnaire.  We will reach out to you to answer any questions and help schedule your pet’s transport.

Ground Manny fees start at $1.5 per mile traveled for the one-way trip with your pet.  Mileage is calculated from pick-up and drop-off locations based on the one-way trip.  Additional fees may apply for any transport where neither the pick-up or drop-off locations are within Broward and Palm Beach counties.

– We will transport Aggressive Pets for an additional charge.  Some restrictions apply

– Weekend and Holiday travel requests are subject to additional fees

– Urgent travel requests.  Life happens and we understand unexpected circumstances arise.  We are here to help you with any last-minute or urgent travel requests.  Urgent travel requests, if approved and scheduled, will be billed starting at $1.50 per mile traveled for the one-way trip with your pet. Urgent travel requests may be subject to additional Weekend or Holiday rates depending on the travel window provided.  Urgent Ground Manny travel requests are any booking made within less than 72 hours of the requested travel date

– Multiple Pets will be transported if they are living in the same household and traveling to/from the same pick-up and drop-off locations.  This is the only time we offer shared rides.  We are a concierge pet transport service and do not want to add additional stress to your pet’s trip by being accompanied by other strange/unfamiliar pets.  Additional fees may apply to transporting multiple pets

YES!  I accept Ground Manny bookings on a first-come, first-serve basis. The booking fee is $150 and NON-REFUNDABLE as this secures my services for your requested travel date.  Please understand that once I accept your transport, I am unable to offer my services to another client, this is why my booking fee is NON-REFUNDABLE.

• Client must pre-pay a NON-REFUNDABLE Booking Fee at the time of scheduling the transport. The booking fee and all payments are accepted through SQUARE or PayPal only by debit or credit card.   The booking fee will be credited toward the total cost of the transport on the final invoice.
• Final Invoice: All invoices must be paid in full a minimum of 72 hours prior to transport.  The owner reserves the right to cancel any transport without refund of the booking fee if final payment is not received within this time.
• Cancellation and Refund Policy:
  • Booking Fee is NON-REFUNDABLE
  • Due to the nature of my business, if either party cancels your pet’s transportation after my services have been scheduled and paid for, NO REFUND WILL BE ISSUED. At my discretion I may choose to credit your account (not redeemable for cash) for future use towards a transport of the same routing or for a lesser priced transport at a later date (subject to availability).  An additional Booking Fee will be applied to ALL rescheduled transports

• TPPT will provide ALL pet carriers and harnesses to ensure your pet is safely secured for the duration of their transport.  TPPT will work with the you based on the Pet Transport Questionnaire to determine which method is best for your pet based on their size, disposition, and anticipated stress level during travel
• TPPT will provide water and food bowls (they are sanitized before and after each transport), purified water, leashes, potty pads and blankets, and toys during the transport.  Our transport vehicle is fully airconditioned for your pet’s comfort. ***As our ground transports are limited to a 250-mile radius we do not anticipate the need to feed your pet during transport, but this can be arranged as necessary on a case-by-case basis if you provide the food and feeding instructions.
• TPPT recommends you feed your pet based on their regular feeding schedule before transport.  TPPT also recommends you provide a small blanket, towel, or clothing item with your scent to help acclimate your pet which provides familiar comfort during transport.  TPPT also recommends providing a small toy for your pet if you like
• TPPT will provide potty breaks and water breaks every two hours during transport for your pet. ****Special accommodations will be made for puppies under 4 months old who have not been completely vaccinated and may be susceptible to Parvo or other diseases transmitted through ground contact.

NO, I AM NOT A VETERINARIAN! However, a vet can help you decide if medication is the right choice for your pet to reduce stress and anxiety during their travel.  This is a great point of conversation to discuss with your vet prior to the travel date.

Consignor Duties (Day of Transport)

• On the day of transport Ground Manny will text the Consignor with their anticipated arrival time
• Ground Manny will call the Consignor once they have arrived at the designated pick-up location
• After the Consignor and Ground Manny meet, Ground Manny will take a few moments to bond with the pet and offer potty and water breaks (depending on breed of pet) before securing the pet in the transport vehicle
• The Consignor is required to provide Ground Manny all necessary paperwork for the transport including the valid vaccination records. Per USDA requirements all pets are required to be FULLY VACCINATED with ALL age-appropriate vaccinations in order to be transported.
• The Ground Manny will then begin the transport process with your pet
• All parties involved in the transport process will need to be at the designated drop-off or pick-up locations during the travel window. Either party that causes Ground Manny to wait more than 15 minutes to receive the pet(s) for the transport will incur a $100 late fee that must be paid BEFORE the pet is received or released

Acceptor Duties (Day of Transport)

• When the Ground Manny has secured the pet(s) in the transport vehicle they will text the Acceptor to let them know transport has begun and provide an anticipated drop-off time based on route and traffic data
• Ground Manny will call the Acceptor once they have arrived at the designated drop-off location
• Ground Manny will release the pet to the Acceptor and have any paperwork signed that the Consignor deems necessary. Ground Manny will also provide the Acceptor with any paperwork provided for the transport.  Ground Manny will have the Acceptor check the pet and take a photo with your pet to confirm delivery
• All parties involved in the transport process will need to be at the designated drop-off or pick-up locations during the travel window. Either party that causes Ground Manny to wait more than 15 minutes to receive the pet(s) for the transport will incur a $100 late fee that must be paid BEFORE the pet is received or released

What happens after my pet’s transport is complete?

• Ground Manny will text Consignor confirming the transport is complete and provide picture verification
• Ground Manny will forward any signed paperwork to the Consignor
• Ground Manny will send a short survey to the client so you can tell us how we did transporting your pet

Ground Manny reserves the right to post any photos taken during your pet’s transport to any and all websites and social media outlets for TPPT